Maintaining Your Car and Your Schedule

At Leroy's Auto Care, we believe in removing the unexpected.

Our ultimate goal is to ensure the best care for every client and their vehicle – because when we work together, everyone wins!

The Process of an Appointment

Book an appointment

Step 1

Step 2

Service Advisor and Customer Meet & Greet

Step 3

Vehicle in Shop

Step 4

Service Advisor contacts Customer with options (approve/remind me next time/decline).

Maintaining Your Car

We know how much you depend on your vehicle to get you where you need to go.  That's why we offer unparalleled automotive expertise and customer service, ensuring that your car stays in optimal condition no matter where you travel.

Our customized automotive services mean that your car receives a tailored plan for its specific maintenance needs. Over the years, we have earned a reputation for a high level of experience and customer service - you can depend on us for open and honest communication and expert car care.

At Leroy's Auto Care, we take great pride in offering personalized automotive solutions to all of our customers.

We believe that properly maintaining your vehicle can greatly increase its lifespan and save you money by not needing to replace your vehicle as often.

After discussing your vehicle plans with you and reviewing the manufacturer’s recommendations we create a maintenance plan specific to your vehicle. We always want to provide you with all the information you need to make good decisions that makes the most sense for you.

Maintenance services we offer:

  • We are qualified to be your New Vehicle Warranty Manager, ensuring you are informed of all the required maintenance. We will even take your vehicle to the dealership on your behalf to complete any warranty work or recalls while still maintaining the manufacturer’s warranty.

  • When you are a regular customer at Leroy’s Auto Care, we offer a North American-wide Warranty and Roadside Assistance program for peace of mind when you travel. Providing fast and dependable help, these programs make sure you get the best coverage and support across Canada and the United States, no matter where the road takes you.

    If you run into car difficulties and require warranty repair work, call Leroy’s at 519-669-1082 for assistance. If it is outside regular business hours, make sure to choose the option to reach the emergency line for any type of roadside emergency assistance.

  • At Leroy’s Auto Care, we offer a Tire Road Hazard Warranty that includes flat repair, road hazard damage, and tire rotation for three years or until the tread wear is 2/32.

    With every tire purchase, we will perform an alignment inspection to ensure that your suspension components are in good condition so that your new tires last as long as possible. If we discover anything wrong with your car that could cause your vehicle’s tires to wear our prematurely, we will discuss this with you and advise on the repair costs.

  • As a Leroy’s Auto Care customer, your vehicle is covered by our North America-wide repair warranty - for 36 months, or 60,000 km, whichever comes first.

Our Goal is to make visiting the Shop
Stress-Free
and Convenient

Maintaining Your Schedule

Not only is it our job to make sure your vehicle is safe and maintained; but also at your convenience without disrupting your schedule.

Between work and family, friends, appointments and commitments, there is almost always somewhere we need to be.

When you bring your car to Leroy's Auto Care, we have a number of services designed to help your schedule stay on track.

Benefits of servicing your vehicle at Leroy’s:

Vehicle Pickup & Delivery

We Offer Free, Local Vehicle Pickup & Delivery Live or work in town? 

We will pick up and deliver your vehicle at the time you want, no interruptions to your day! 

Are you a business that needs your fleet during the day or someone that needs your personal vehicle throughout the day?

Our night shift is here for you! Our night shift is available every Monday - Thursday.

The office is open until 11 p.m.  The vehicle pickup and delivery is also offered on the night shift! 

Night Shift

Courtesy Vehicles & Shuttle Service

We have 8 courtesy vehicles for your use! 

From an electric car to minivans and a pickup truck we have you covered. 

Feel free to request your vehicle of choice when booking your next appointment! 

As part of our commitment to providing clients with the best customer care, we also offer the convenience of local, complimentary shuttle service.

Comfortable Waiting Area & Cafe

By providing a comfortable waiting area while your vehicle is being serviced, you can relax in a pleasant environment, work on your laptop or read the newspaper.

Allow us to serve you a latte and freshly baked pastry. 

Financing Options

At Leroy’s Auto Care, we understand that vehicle costs may not always come at the best time.

This is why we offer financing options that are easy, flexible and affordable. When you apply for Leroy’s payment plan, you can divide a costly bill into affordable monthly installments. By making additional payments any time without penalty and getting a lower payment by choosing a longer amortization period, your next vehicle maintenance cost can become much more affordable. 

Client Connect

Our online Client Connect tool is designed specifically to help you stay on top of your vehicle’s maintenance plan. From the vehicle cost calculator and maintenance records to our detailed inspection report with video tutorials, we provide just the right amount of information to help you make informed decisions regarding your vehicle’s short-term and long-term care.

LEOYS CLIENT CONNECT COMPUTER AND MOBILE VERSION

Stronger Together

Network of Experts in Automotive Repair.

Every year new vehicles are becoming more advanced with valuable features that keep us safer and more comfortable. Maintaining these high-tech vehicles is also becoming more sophisticated and specialized knowledge is now critical to keep your car on the road. The knowledge and cost burden of staying up to date with the electronic systems and software for all vehicles is too great for just one independent automotive shop to bear on their own. Elunity is a network of local independent automotive shops that are dedicated to learning, collaborating and growing together. Through this network, our shop can continue to provide complete auto service by having access to original manufacturers’ information, software and electronic tools.